Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Free shipping will be shipped by China Post/HongKong Post air mail. Some items can be delivered by EMS/DHL/UPS/TNT/FedEx within 3-9 working days, but you need to pay the extra shipping cost. Please contact us first before placing order.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Wholesale and dropshipping
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For dropshipping, we could send the goods to your customers directly and won't leave information about us if you'd like to.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-50 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (60 days not including 2-5 day processing)
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of the3xshop.com (e.g. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of the3xshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Please take note that buyer is responsible for all return postage.
The goods received quickly, packed in a plastic bag is not transparent but parted. There is a smell of rubber, but a member of fig. The catheter is long, with unaccustomed sick after the first time sick cock strongly even in the toilet painful to walk, after the second time more or less normal, vibrates just fire, even without a catheter about ended as after a deep blowjob, with the catheter all the same only vibrates and inside. The store sent all at once.
Ok
Excellent vendor, excellent product, fast delivery, goods answers the description, many thanks.
Very nice is worth this money... Thank you store
Works
Shipping chic!!!!!
Fast shipping. Powerful thing. All as in the description.
Good product
Vibrates not After 4 hours loading so think piece
Alas, but the vibration did not work, how much did not hold on charging, but you can use it so. Fast financial compensation.
serious store, delivery went faster than expected thx
To samara 4 weeks, delivery by courier to the entrance. Came charged, the vibrations are very powerful and noisy. If the house is not one, then you can burn)) and so very interesting thing for 790 rubles. The truth of the urethra burns a little from the tail, but this discomfort passes.
Great thing
Cool!!))
The tail cut and everything is fine)
Exactly as described, not tried it yet but am excited to try it out soon
It's fast. Corresponds to the description. Powerful vibration. But, i will not say that it is a delight. And then the urethra was sick at the beginning of the canal. You know, when the swab is taken. Here. It hurt to go to the bathroom all night. So now i'll think about it before i use it again. Maybe more lubrication is necessary. And less move it there. Took for 900 with a penny. In general, ambiguous thing. But it was very interesting...)
nice toy. nice urethral vibration.
The parcel went 2.5 weeks to zaporozhye. Item quality!!! Powerful thing)))